FAQs & Policies

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Each cake is baked from scratch just for you. I take a limited number of orders per month due to the time and attention I dedicate to each custom cake.

The base price covers your requested cake size and a standard design. Fillings, rush timing, and detailed decoration are priced separately based on time and materials.

Please review the policies below before placing an order. By submitting an inquiry, you agree to the T&Cs listed here.

Thank you for supporting Gigi's Eats!
Payment

Orders are booked on a first-paid, first-served basis. A 100% deposit is required to confirm your order. Payment instructions will be sent via email.

Please note that there are no refunds for custom cakes or workshops.
Pickup & Delivery

Pickup is in the West Village (NYC) - the address will be provided via email. Local delivery may be requested at an additional cost.

Once a cake has been picked up or delivered, the customer is responsible for proper transportation, handling, storage, and display.
Custom Designs

Each cake is handmade from scratch and may have slight variations from reference photos and mockups. Please note that AI-generated mockups are for design inspiration and may not perfectly represent the final cake. Colors may also vary slightly depending on lighting, screens, and food coloring.

Changes to an order after confirmation may be subject to additional fees and availability.
Rush Orders

I'm happy to accommodate rush orders if my availability allows! Standard notice is 1 week. A rush fee will be applied to orders with less notice.
Allergies

Gigi’s Eats is not an allergen-free kitchen. Cakes may contain or come into contact with common allergens including milk, eggs, wheat, soy, peanuts, and tree nuts.

I offer alternative ingredients for dietary preferences only. Please disclose any allergies before placing your order so I can advise.
Cancellations

Cancellations with at least 1 week's notice will receive a full refund, less than 1 week's notice will receive a 50% refund.

I want you to love your cake! If you're not satisfied, please inform me immediately so I can make it right for you.
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